Alorica is the third largest provider of customer experience solutions in the world and largest in the US, employing more than 100,000 experts in 150 locations across 16 countries and five continents. The company delivers customer service excellence to 25 of the Fortune 50 healthcare companies, six of the 10 largest financial institutions, four of the five largest telecommunications companies and five of the largest retail companies. Nearly 70 percent of Alorica’s business comes from Fortune 500 brands in a variety of verticals including healthcare, media and entertainment, technology, communications, financial services, retail and consumer goods, travel and hospitality, and transportation.
Globally, Alorica’s vision is to make lives better…one interaction at a time — for our clients, their customers and for the communities where we live and work. Making Lives Better with Alorica (MLBA) is an independent 501(c)(3) non-profit, that provides assistance to Alorica employees, their families and the people, organizations, and communities who support them.
Alorica also has a national partnership with the Military Veteran Project, a non-profit dedicated to preventing veteran suicides. Alorica team members volunteer their time to put their customer engagement skills to work, calling local businesses and residents to raise funds for MVP.